How do I set up my personal Brigham patient Gateway account?
Setting up your personal Mass General Brigham Patient Gateway account is simple. A request form asks you to provide basic information: your name, gender, birth date, telephone number, email address, home address, and your Brigham and Women’s Faulkner Hospital health care provider (s).
Can I access my health information from a non-Mass General Brigham provider?
You may be able to access your health information from a non-Mass General Brigham provider if he or she is using the same electronic health record vendor (known as Epic). You will receive notification through Patient Gateway when your provider adopts the new functionality that allows you to request your medical records online.
What are the hours of operation for BHW?
Monday-Friday (except Federal holidays), 8:00 am to 8:00 pm ET or Contact Us. Not a registered user? Questions? PCO Portal: For support, please call your regional office representative. Site Portal: Please refer to the Site FAQ. PCO & Site Portal: For technical issues, contact the BHW Customer Care Center. Questions?
Patient Gateway Updates
The Patient Gateway website and mobile app has a new look and feel. You will continue to have access to all currently available features — and can expect the following new features:
Care Everywhere
Link your Mass General Brigham Health Records from organizations outside Mass General Brigham.
Release of Information - A New Way to Request Your Medical Records
You will receive notification through Patient Gateway when your provider adopts the new functionality that allows you to request your medical records online. As always, you will continue to be able to request your records by filling out a form provided by your hospital or provider.
How to access patient portal?
Patient Gateway is a secure and convenient online tool that allows patients to: 1 Communicate with your doctors 2 Schedule appointments 3 Request prescription renewals 4 Receive test results 5 Request insurance referrals 6 View your health record information 7 Update your mailing address and other demographic data
How to set up a patient gateway account?
Setting up your personal Patient Gateway account is simple. A request form asks you to provide basic information: your name, gender, birth date, telephone number, email address, home address, and your Brigham and Women’s health care provider (s). You then can choose to verify your identity online (using an RSA security tool to gather specific questions that only you can answer) or to have an Access Key mailed to you within 7 business days.
What hospitals are using Patient Gateway?
Currently, most primary care physicians and many specialists at Brigham and Women’s Hospital (BWH), Dana Farber Cancer Institute (DFCI), and Massachusetts General Hospital (MGH) are using Patient Gateway. If you are interested in using Patient Gateway, ask your physician if he or she is active in this program or just start the enrollment process. (The first enrollment step is to check your providers; if your provider is not listed, you can stop the process immediately.)
What is the phone number for Brigham and Women's Harbor?
Become a Brigham and Women’s Harbor Medical Primary Care Patient. Call our new patient line at (781) 952-1303, Monday through Friday between the hours of 8:30am and 5:00pm, for new primary care and specialty care office visits.
WHAT CAN WE HELP YOU WITH?
Boston magazine names more than 280 Brigham physicians to its 2022 list of “Top Doctors.” The magazine highlights 1,797 Massachusetts physicians in 60 different specialties as exemplary leaders in their respective fields. Congratulations to our physicians who are honored.
CENTERS OF EXCELLENCE
Marc Sabatine, MD, MPH, explains what coronary artery disease is, shares prevention tips and educates patients on managing their symptoms. Dr. Sabatine is a cardiologist and chair of the Brigham’s TIMI Study Group.
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