What do patients want in a patient portal?
It contains detailed track records related to recent doctor visits, discharge summaries, medications, immunizations, and lab results. It also provides patients with convenient access to personal health information while allowing them to interact and communicate with healthcare professionals via the internet.
What is the purpose of the patient portal?
With a patient portal, you can:
- Make appointments (non-urgent)
- Request referrals
- Refill prescriptions
- Check benefits
- Update insurance or contact information
- Make payments to your provider's office
- Complete forms
- Ask questions through secure e-mail
Do you have a patient portal?
Yes we have a patient portal. You can schedule appointments, access lab results, request refills, view medical records, and send messages directly to your provider. You can learn more here. Jen Wright is the Administrative Director of the Community COVID-19 Testing and Vaccination Team.
How to register for new patient portal?
These include:
- Instructing your staff to direct new patients to the portal. ...
- Provide written instructions for how to use the portal both in your office and on your website.
- Set up email automation to prompt patients to register for the patient portal and complete their registration before they arrive for their appointment.
About the Project
Hello, and thank you for taking the time to learn more about our office project. This project is part of the graduation requirements for our doctor of nursing practice student Kelsey.
Explanation of survey for patients
Quality Improvement Project Title: Improving Patient Portal Enrollment Through Education and Technology at a Rural Family Practice.
Is the portal secure?
The portal is secure and private; all information is sent via an encrypted connection. Using a computer or smartphone, you can: Send private, secure messages to your doctor/healthcare provider and receive responses. First, you will need to create your free account.
Is Progressive Family Care secure?
Progressive Family Care offers a free online patient portal that allows you to access information about the care you’ve received at this practice, and to communicate with your doctor/healthcare provider. The portal is secure and private; all information is sent via an encrypted connection.
What to do if you have problems with portal?
If you are experiencing problems with the portal, please call your provider’s office.
How to find an appointment form?
You can find a Request an Appointment form using the Appointments tab in Menu. Once the form is completed, a member of your provider’s office will reach out to confirm. This is for non-urgent issues only.
What is the phone number for Albion Medina?
Perna’s/Ippolito's office, you will need to log in under that appropriate section. For technical support regarding the patient portal please call 716-422-5801.
How to send health information to another practice?
You are able to send health information you choose to another practice by choosing the “Chart” button in Menu, selecting the information you would like to send, then at the bottom of the page selecting the “Send to Another Practice” button.
Can you take medication through the patient portal?
Yes, through the medications option in the patient portal menu bar.
Can you activate portals via email?
Portal activations are not sent via email, only printed letter handed to you at your office visit, over the phone or by a mailed letter. If you have not received an activation letter by any of these means, please contact your office.
Can an adult patient have a proxy?
Yes, an adult patient may designate another individual to have proxy access to their portal account. This can be done in person at Patient Registration.
