What do patients want in a patient portal?
It contains detailed track records related to recent doctor visits, discharge summaries, medications, immunizations, and lab results. It also provides patients with convenient access to personal health information while allowing them to interact and communicate with healthcare professionals via the internet.
What is the purpose of the patient portal?
With a patient portal, you can:
- Make appointments (non-urgent)
- Request referrals
- Refill prescriptions
- Check benefits
- Update insurance or contact information
- Make payments to your provider's office
- Complete forms
- Ask questions through secure e-mail
Do you have a patient portal?
Yes we have a patient portal. You can schedule appointments, access lab results, request refills, view medical records, and send messages directly to your provider. You can learn more here. Jen Wright is the Administrative Director of the Community COVID-19 Testing and Vaccination Team.
How to register for new patient portal?
These include:
- Instructing your staff to direct new patients to the portal. ...
- Provide written instructions for how to use the portal both in your office and on your website.
- Set up email automation to prompt patients to register for the patient portal and complete their registration before they arrive for their appointment.
How to enroll in the Patient Portal?
How can I enroll for the Patient Portal? You can contact your Provider’s office and they will provide an activation code for you by phone or mail. Once you have that code: Visit the Patient Portal site. Click on the link “Activate Account” to log in for the first time. Fill in the requested information.
Where does the patient portal come from?
The information in the Patient Portal comes from the electronic health record (EHR) that the medical providers use to document your care and health information. Since the hospital and the providers each use an EHR specifically designed to meet the requirements of that setting, the Patient Portals are not the same.
What is the patient portal at Saratoga Hospital?
Saratoga Hospital Medical Group’s Patient Portal is a secure website that allows access to your medical information. Through this Patient Portal you have real-time access to your medications, labs, and upcoming appointments. You will also be able to view and cancel appointments, request refills, and send non-urgent messages your provider.
What to do if you forgot your login name?
If you forgot your login name, contact the office and they can share your login name with you or mail you a letter.
How to request a refill for a prescription?
You can request a medication refill in the Medication section by selecting the medication and clicking on the “Request a refill” button. You can also verify and update your “Pharmacy Info.” We handle these requests Monday thru Friday during business hours. Please allow 2 business days for us to process your request.
How to update your demographic information?
You can update your demographic information in the Account Info section on the Patient Portal. You can update some of your Past Medical History, including Health Maintenance, Family and Social History in the History section . You can update your Pharmacy information in the Medication section. You can also send a message requesting updated to other information.
Do you need to enter your name and date of birth when activating a patient account?
The name and date of birth you will need to enter during the activation stage appears at the top of the letter.
