What is a patient portal Penn State?
Patient Portal Our patient portals are a convenient way to securely view your personal health information and interact with Penn State Health. They play a key role in your heath care - providing a 24/7 connection to the information you need to make better decisions.
Can I sign up for my health at Milton Hershey Medical Center?
Or you may sign up with the office staff during any visit to the Milton S. Hershey Medical Center or one of our Medical Group locations. Do not use My Health in the event of an emergency. For medical emergencies, please call 9-1-1 or your physician's office immediately.
What is the emergency department called at Hershey Medical Center?
The Emergency Department (ED) at the Milton S. Hershey Medical Center is central Pennsylvania’s only Level I Trauma Center for both children and adults. We specialize in the assessment and treatment of trauma, stroke, heart and vascular, pediatric and neurosurgery patients.
What happens if treatment is not available at Hershey Medical Center?
If your condition requires treatment that is not available at Hershey Medical Center, you will be transferred to an appropriate health care facility. What happens when I am discharged? Patients who are discharged home are given complete after-care instructions and prescriptions, as needed.
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What is Penn State Health?
My Penn State Health is a convenient, secure website that makes it easy to communicate with your physicians, pay bills, and make appointments. Learn how to sign up and use this service to manage your health care records.
How to join the Health Portal?
If you registered during your office visit, you should receive an email "invitation" to join the health portal. The link in this email message will take you to your registration information. If you do not see the message in your email inbox, you may want to check the junk or spam folder to see if it is there.
How to create a Hershey account?
You can create your account online using the Self-Enroll process. Or you may sign up with the office staff during any visit to the Milton S. Hershey Medical Center or one of our Medical Group locations.
Can parents get a copy of medical records from Penn State?
As always, parents and guardians can contact their family physician to discuss their child's medical situation, and can contact Penn State Hershey Medical Records office to obtain paper copies of medical records by providing proper identification.
When is consent required for a patient?
parents of patients up to age 14 - consent from the child is required after their 14th birthday if they do not wish to have their own account, but provide the parents with access. See next question for details.
Can Penn State Hershey's electronic medical record be accessed?
As we expand use of our electronic medical record system to all of our outpatient practices, more of your records will be available to you electronically. If you have been an inpatient or Emergency Department patient at Penn State Health Milton S. Hershey Medical Center, those records will be available to you online. Currently, My Health shows only selected parts of your medical record. Remember that your personal Penn State Hershey care providers can discuss any medical issues with you, including those not currently accessible in My Health.
Does Penn State have lab reports?
Most lab test reports will be available online for you to view as they are released. Only tests performed at Penn State lab facilities will appear in your electronic health record.
What is the phone number for Penn State Health?
If this happens, please contact our Health Information Services office at 717-531-1697 for assistance or ask to join My Penn State Health at your next visit.
Who should contact their care provider office to sign up for portal access?
Parents and caregivers of younger patients should contact their care provider office to sign up for portal access.
What is Penn State Health?
My Penn State Health is a secure website where you can schedule appointments, email your health care provider, check test results, refill prescriptions and pay your bill.
What are discharged home patients given?
Patients who are discharged home are given complete after-care instructions and prescriptions, as needed.
Is Penn State Health allowing family support?
Penn State Health is committed to the safety of patients, staff, visitors and the general public. We are currently only permitting family/support persons to accompany patients within our facilities. One family/support person is permitted per adult inpatient visit per day. Two parents/guardians are permitted per pediatric inpatient visit per day. Per the visitation restriction policy, no visitors, aside from patient-designated family/support persons, are allowed at this time. View additional visitation information.
What is Penn State Health?
My Penn State Health is a secure website where you can conveniently manage your health care information related to your visits with Penn State Health providers.
Can you send a secure message to a care provider?
Send a secure message to a care provider whenever you have a question. You’ll never lose track of this communication, as everything will be included in your permanent medical records.
How to contact Patient Relations?
To contact Patient Relations, please call 717-531-6311. We can help you with: Direct inquiries, complaints, and compliments to appropriate hospital staff or departments. Assistance for patients and visitors in obtaining solutions to problems and concerns.
How to be a hospital administrator?
We can help you with: 1 Direct inquiries, complaints, and compliments to appropriate hospital staff or departments 2 Assistance for patients and visitors in obtaining solutions to problems and concerns 3 Referring patients, families, and visitors to appropriate services and resources 4 Assisting patients and visitors with interpreting hospital procedures, services, and patient rights and responsibilities 5 Channeling information to departments and services in order to identify opportunities for change and to improve patient satisfaction
Access the Patient Portal
A convenient, secure website that makes it easy to communicate with your physicians, pay bills, and make appointments.
Find Care Close to Me
Penn State Health provides a full range of outpatient and inpatient diagnostic, medical and surgical services throughout our health system.
Make an Appointment
Penn State Health provides various options for scheduling, cancelling or changing an appointment.
