How does Lehigh Valley Health Network protect my information?
Only authorized Lehigh Valley Health Network staff will have access to your medical information. Firewalls, passwords, encryption, and audit trails are further used to safeguard your information. Lehigh Valley Health Network shall identify the records released and note the time and date of access each time the patient accesses MyLVHN.
How do I contact the Valley Medical Group patient portal?
Email us at p [email protected]. Access your medical history, pay your bills, view summaries of your appointments, send secure messages to Valley Medical Group providers, review prescriptions and more. Have questions about using the Valley Medical Group patient portal? Watch our quick video.
What is the WCAG link for the valley patient portal?
For The Valley Hospital Patient Portal: The WCAG link (Web Content Accessibility Guidelines) is a text-only version of the Patient Portal that allows patients with certain disabilities to more easily navigate and access their health care data. Valley is committed to providing rapid access to your healthcare records and results.
How many visitors are allowed at Lehigh Valley topper Cancer Institute outpatient locations?
The updated policy applies to all Lehigh Valley Topper Cancer Institute outpatient locations: Two visitors are permitted to accompany patients in our physician practices, radiation oncology physician appointments, multidisciplinary clinics, genetics, hemophilia, and survivorship clinics. One visitor is permitted in our infusion areas.
What is pastoral care at Lvhn?
Pastoral care services also are available at each LVHN hospital to support and attend to patients’ diverse spiritual needs.
What to do if you have additional questions about LVHN?
If you have additional questions or have a special request during your visit, please speak with any LVHN employee. We are here to help you.
How many visitors are allowed in LVHN waiting rooms?
In all LVHN surgery waiting rooms, two visitors are permitted per patient. Visitors are being seated at least six feet away from one another. Visitors are encouraged to use the EASE app, which sends real-time updates to loved ones. Visitors who drive patient for surgery are asked if they are willing to leave their phone number and go to another location so they can be called when the patient is ready for discharge.
How many visitors are allowed per patient?
Two visitors are permitted per patient. No children under 12 are permitted, unless approved by patient care services leadership. No visitors are allowed for patients with COVID-19, except for clergy and for patients who are at end-of-life.
How many parents can stay at the bedside of a pediatric hospital?
Pediatric areas, including Children’s ER, pediatric intensive care unit (PICU) and pediatric inpatient unit: Two parents/guardians may remain at the bedside at all times. One additional, designated support person is allowed at the bedside from 9 a.m.-8 p.m. Children under age 12 may not visit.
What time can you visit the hospital?
Visitors are allowed from 9 a.m. to 8 p.m. Exceptions may be considered and approved by patient care services leadership.
How many support adults can a parent/guardian visit at a time?
Exceptions may be considered and approved by patient care services leadership. Neonatal intensive care unit (NICU): Parents/guardians may designate up to four support adults who may visit one at a time with a parent/guardian in attendance from 9 a.m.-8 p.m.
What is a patient portal?
This patient portal is a secure online access for your inpatient hospital health information. It is designed to help you be a more active partner in your healthcare.
Where is health information stored?
All health data is stored on a secure server and managed with the protection of your information in mind. Only you – and those you authorize – will be able to see or gain access to the information in your Portal.
What is the phone number for Lehigh Valley Health Network?
If the proxy does not have an LVHN provider, they should call Lehigh Valley Health Network’s Medical Record Department at 610-402-8240, Monday through Friday from 8:00am to 5:00pm. Lehigh Valley Health Network reserves the right to revoke proxy access at any time for any reason.
How long does it take for Lehigh Valley Health Network to respond to a message?
Messaging to your provider should be used for non-urgent health care needs. Please allow up to 2 business days for a response. Furthermore, with respect to any electronic messages sent by the patient, Lehigh Valley Health Network is only able to respond to such messages based on the information provided by the patient. If there is insufficient information provided, Lehigh Valley Health Network will be unable to provide accurate and reliable services.
How to stop using MyLVHN?
Discontinuing Use of MyLVHN - You can stop using MyLVHN at any time by contacting your provider’s office by secure message through MyLVHN or by phone.
Is Lehigh Valley Health Network secure?
Lehigh Valley Health Network is pleased to offer secure access to your health information via a secure, yet easy-to-use patient portal system called MyLVHN. These Terms & Conditions outline Lehigh Valley Health Network’s practices and our sensitivity to your right to privacy. Lehigh Valley Health Network reserves the right to revoke access of MyLVHN.org at any time for abusive use of the system.
The Valley Hospital Patient Portal
Retrieve Valley Hospital-related medical information such as lab results, diagnostic imaging results, medications received while in the hospital, and a record of appointments for hospital services. You'll be asked at the time of your registration if you would like to sign up.
Valley Medical Group Patient Portal
Access your medical history, pay your bills, view summaries of your appointments, send secure messages to Valley Medical Group providers, review prescriptions and more.
Fertility Center Portal: eIVF
eIVF is an easy-to-use online system for managing care received from The Valley Hospital Fertility Center.
The Cures Act
Valley is committed to providing rapid access to your healthcare records and results. Read frequently asked questions regarding the 21st Century Cures Act.
