How do I enroll to a Madigan primary care clinic?
If you live more than 30 minutes away, but less than 100 miles from a Madigan primary care clinic, you also have the option of enrollment to Madigan. Please contact Health Net Federal Services at (844) 866-9378 to enroll to a Madigan primary care clinic. For any additional questions, please call (253) 968-1145, and press option #3.
How do I access the patient portal?
Once there, click “Patient Portal” in the top right-hand corner of the homepage. You’ll be directed to the correct portal, either TOL or MHS GENESIS. Last Updated 7/27/2021
How does MHS Genesis work with the secure patient portal?
If you’re already a registered user on the TOL Secure Patient Portal, MHS GENESIS works much the same way. If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging). Log in to your Secure Patient Portal
Where is Madigan Army Medical Center in Tacoma WA?
Madigan Army Medical Center. Contact Us. 9040 Jackson Avenue. Tacoma, WA 98431-1100. Get Directions. Madigan Army Medical Center website. 1-253-968-1110. Clinical Services: Monday - Friday: 7:30 a.m. - 4:30 p.m.
What is a Madigan patient?
As a Madigan patient, we will provide you and your family a full range of comprehensive, safe, quality care as an engaged and empowered member of your health care team in a Patient Centered Medical Home environment promoting and improving your health and wellness.
Where to fill prescription for MHS Genesis?
1. You need to have accessed care at a site using MHS GENESIS. This can be as simple as filling a prescription at Naval Hospital Bremerton, having an appointment with your provider in the clinic, or visiting the Madigan Emergency Department. All active duty personnel have a record of care established in MHS GENESIS during inprocessing at Joint Base Lewis-McChord, Wash.
How to contact MHS nurse?
Call MHS Nurse Advice line for help 24 hours a day, seven days a week. (800) TRICARE (874-2273), Option 1.
How to get advice from a nurse?
Sometimes you need a quick answer to a health question, and it helps to have an expert to turn to. With the Military Health System (MHS) Nurse Advice Line, you can get advice from a registered nurse anytime, 24/7. Whether you’re worried about your sick child, not sure if you need an appointment, or need health care advice while traveling, the MHS Nurse Advice Line is only a phone call away. Call MHS Nurse Advice line for help 24 hours a day, seven days a week. (800) TRICARE (874-2273), Option 1.
Where to park in the hospital tower?
Directions: Turn off of Jackson Avenue onto Madigan Avenue to enter the Hospital Tower East Yellow Parking Lot.
Do dependents need to be enrolled in tricare?
Are your dependents enrolled? You must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) to get your TRICARE benefit. DEERS is a database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their family members. You need to register in DEERS to get TRICARE.
When will I be able to start using the MHS GENESIS Patient Portal?
While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019. At that time, patients may begin using the Patient Portal to message their care teams, see their medical notes, look at their lab and test results, and more. Only medical notes, messages and results from September 7, 2019, or later will appear in the Patient Portal.
What is the MHS Genesis portal?
The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Along with the new electronic health record, the MHS GENESIS Patient Portal launched at Fairchild Air Force Base (AFB) in February 2017 and and later at Naval Hospital Oak Harbor, Naval Hospital Bremerton, and at Madigan Army Medical Center. On September 7, 2019, MHS GENESIS went live at CAL MED and all of its clinics.
How is MHS GENESIS different from CAL MED's current electronic health record systems?
With MHS GENESIS, all patient records will be found in one single records system. In addition, for the first time ever, all military branches will use one electronic health records system so that no matter where patients receive their care, their records will follow them.
When patients move, will their new military treatment facilities be using MHS GENESIS?
The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS. If patients go to a site without MHS GENESIS, their care teams will still be able to view their MHS GENESIS records through the Joint Legacy Viewer software. Patients should stay registered in RelayHealth and Tricare Online so that they can continue to use it if needed when they PCS.
What will I notice about what's new with MHS GENESIS?
With the MHS GENESIS Patient Portal, patients will now be able to directly request appointments and view provider notes. In addition, test and lab results will automatically appear in the Patient Portal.
How often do you need to create a password for MHS?
You will create your MHS GENESIS password. A new password will need to becreated every 180 days.
Where is the Army Medical Center in Madigan?
Located on Joint Base Lewis-McChord, Madigan Army Medical Center. Goes to the MTF website. comprises a network of Army medical facilities located in Washington and California that serve more than 100,000 active duty service members, their families and retirees.
What is HEDIS in healthcare?
We report the same Healthcare Effectiveness Data and Information Set (HEDIS) used by many civilian health care practices to monitor quality of care provided in the MHS. Before posting HEDIS data, a National Committee for Quality Assurance (NCQA) certified auditor reviews and approves the measure process and data.
Is one measure an indication of a facility's quality?
One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.
What is a secure patient portal?
The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:
What is a TOL portal?
The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.
What happens if you move back to a non-MHS location?
If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).
What is MHS Genesis?
MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.
Can you see your health records in MHS?
As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.
What is school based health clinic?
Designed to enhance your teen's ability to access care during their busy school year, School Based Health Clinics allow students to be seen for acute, minor and chronic illnesses, sports physicals, immunizations and to manage long-term medications such as those for asthma and allergies. In addition, students can access counseling for behavioral health concerns, as well as laboratory and basic pharmacy services.
What is EFMP support?
Specialized support to EFMP Families (both on and off base) with access to care, school support with special education & accommodations, federal & state benefits, and inclusive, specialized recreation opportunities.
