What is eClinicalWorks Nacogdoches?
Our practice features eClinicalWorks electronic medical record software, a top rated EMR system. Our patient portal and smart phone apps facilitate your communication with your health care team and gives you 24/7 access to your records.
What is portal account?
This is the primary method of communication with the office staff regarding lab results, prescription refill requests, and basic questions regarding your health. You may also request future appointments on the web portal and review your medical record.
A time for gratitude
As you gather with family during the holidays, asking a few questions about medical history can be important for the future.
A Community Built on Safety
We have strong infection prevention measures in place to keep our community safe. We’re here for you 24/7.
Patient Portal
Patient engagement is a critical part of practicing medicine. When patients have information about their health, they are more likely to take proactive steps to improving lifestyles, adhering to physician instructions and being healthy. Calling for routine purposes is costly and inefficient for both the patient and their health providers.
Refill Request Procedure
In most cases we attempt to align your prescriptions with your need for a follow up appointment, meaning that when you run out of medication, it's time for an appointment. In rare instances there are patients that take so many medications that this just isn't possible or medications weren't refilled at the previous visit for an unrelated condition.
Medical advice online or by phone
Insurance companies and Medicare traditionally have not covered medical advice given over the phone or through the patient portal (email). Expect to be scheduled for an appointment in most cases for any medical advice or information beyond what can be found on the internet under the "Resources" tab of our website.
The Limits of Telephone Medicine
The problem with phone medicine is that you have to trust what you hear and act accordingly. Diagnosing an illness is a multi-dimensional process which incorporates four of the five senses.
Charges and fees
As set forth in our payment policy, any fees for service and copayments will be due at the time of service prior to seeing the doctor. Our fees and charges are, for the most part, set by Medicare and Insurance Companies. Please read the following links for a primer on insurance and what it actually means for you.
Billing Questions
For questions regarding your bill please call our office on Fridays to speak with our medical biller.
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