How do I get help with my national Jewish Health?
For questions or help using your My National Jewish Health Account, please use the contact information below. Submit a request online for issues related to technical issues with your account. Phone technical support is available Monday through Friday from 8 a.m. to 5 p.m. Mountain Time.
How do I renew a prescription at National Jewish Health?
Your National Jewish Health care team can renew prescriptions and answer questions for medications prescribed by any National Jewish Health provider. Request a renewal from your doctor for an expired prescription. View, download or share your current list of prescription medications. Contact your care team with questions about your medications.
How do I contact National Jewish Health for technical support?
Phone technical support is available Monday through Friday from 8 a.m. to 5 p.m. Mountain Time. Messages left outside of business hours will be returned within 2 business days. Contact an individual department at National Jewish Health.
Does National Jewish Health offer telehealth appointments in Colorado?
In response to the COVID-19 pandemic, National Jewish Health is now offering telehealth appointments for existing patients located in Colorado. View Patient Safety & Care Learn about the our world-class care for respiratory, cardiac, immune and related conditions.
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Patient Information
Being cared for at National Jewish Health is a unique health care experience. Get information and access online services for patients and prospective patients.
Visiting Us
We look forward to meeting you. See our locations, maps, travel information and more to help you plan and prepare for your visit.
Forms & Medical Records
Download medical records release forms and important forms for new and existing patients.
Billing & Insurance
We understand that making financial arrangements for health care services can be stressful. Learn more about insurance and billing or pay your bill online.
Patient Portal
Create or access your My National Jewish Health patient portal account to communicate with your care team, manage appointments and more.
What are the rights of every patient?
Every patient has the right to receive treatment without discrimination based on race, color, national origin, religion, sex, sexual orientation, age, gender identity, gender expression or disability , in addition to other important rights.
What is access to health services?
Access to health services is provided for those with communication needs or impairments.
What is follow my health?
The FollowMyHealth patient portal is used with your Northwell account to give you more access to your personal medical records—from Northwell and other medical providers—and more control over your health care.
What is included in a hospital bill?
Your hospital bill covers the cost of your room, meals, 24-hour nursing care, laboratory work, tests, medication, therapy and the services of hospital employees. You will receive a separate bill from your physicians for their professional services.
What is HCAHPS survey?
You may also be selected to participate in the Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) survey after your discharge. This survey, backed by the U.S. Department of Health and Human Services, asks multiple-choice questions about your hospital stay and measures your satisfaction with the quality of your care. It is designed to be a standardized tool for measuring and reporting satisfaction across all hospitals in the U.S.
