How can our patient portal help you?
Juggling your day-to-day schedule and staying on top of your family’s health care can be a challenge, but our patient portal can help. Access your child’s medical records 24/7 from your home, office or smart phone.
How do I enroll in the patient portal?
Your Primary Care or Specialty provider’s office will start the process of enrolling you in the patient portal. A paper copy of the Portal Activation will be given to you at the time of registration or a letter will be mailed to you.
Why am I not receiving emails from patient portal?
Are Patient Portal emails being received? It has been known that spam blocking software used by email providers such as AOL and Netzero may be blocking legitimate emails. To ensure that you are receiving Patient Portal emails please do the following:
Can I use Internet Explorer 11 for my patient connections?
Effective July 1, 2021, My Patient Connections will no longer be supported on Internet Explorer 11. If you currently use Internet Explorer 11 for MPC, please ensure to use Google Chrome, Firefox, Microsoft Edge or Safari going forward. If you have any questions or issues, please reach out to [email protected].
What to do if you have problems with portal?
If you are experiencing problems with the portal, please call your provider’s office.
How to send health information to another practice?
You are able to send health information you choose to another practice by choosing the “Chart” button in Menu, selecting the information you would like to send, then at the bottom of the page selecting the “Send to Another Practice” button.
How to pay my adobe bill?
Please call (866) 853-9551 to pay your bill. Or, click on the "Pay Your Bill" at the top of the webpage and you can pay your bill online.
How to find an appointment form?
You can find a Request an Appointment form using the Appointments tab in Menu. Once the form is completed, a member of your provider’s office will reach out to confirm. This is for non-urgent issues only.
Can you take medication through the patient portal?
Yes, through the medications option in the patient portal menu bar.
Can you activate portals via email?
Portal activations are not sent via email, only printed letter handed to you at your office visit, over the phone or by a mailed letter. If you have not received an activation letter by any of these means, please contact your office.
Can an adult patient have a proxy?
Yes, an adult patient may designate another individual to have proxy access to their portal account. This can be done in person at Patient Registration.
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