providence patient portal michigan

What is the telephone number for Ascension Providence Rochester Hospital?

The telephone number is 248-652-5606. This telephone line is provided as a convenience to you and as an option to direct communication between you and the Ascension Providence Rochester Hospital work force members. Ascension Providence Rochester Hospital encourages you to express your comments or concerns to any member of your healthcare team.

What is the online patient portal and how does it work?

Our online patient portal allows you to communicate with us easily and securely on your schedule. You can log into the online patient portal 24 hours a day, 7 days a week from the comfort and privacy of your home or office.

How do I create an account for my Patient Portal?

Create an account by emailing [email protected] to request your patient portal email invitation. For questions or support, please email us at [email protected]. All emails will be answered within 5-6 business days.

How do I contact the patient relations department?

Dial “0” for the hospital operator from any hospital phone, who will connect you with a staff member who can help. Contact the Patient Relations department through the appropriate hospital operator.

How do you access the ascension portal?

Signing up for your patient portalTo sign up for a portal for your hospital visits, go to any registration desk in your local Ascension hospital. ... To sign up for a portal for your doctor office visits, call your Ascension Medical Group doctor's office or simply talk to them when you are there for a visit.More items...

How do I set up Lourdes patient portal?

To self-enroll, go to https://Ascension Lourdes.iqhealth.com/self-enroll. You will be asked to enter your name, date of birth, the last 4 digits of your Social Security number, and your Medical Record Number (MRN) for security purposes. The MRN is located on your discharge paperwork.

What is Ascension connect?

Louis-based Ascension Health, called Ascension Connect, is connecting home-based patients to highly interventional telehealth-based chronic care management. Mark Hagland. A patient's healthcare experience is usually made up of many individual, isolated encounters with different providers.

Is Ascension on Epic?

Ascension rolled out Epic at its legacy Columbia St. Mary's facilities this fall and the Fox Valley facilities will go live by late summer or early fall 2022. Ascension Wisconsin launched an Epic Systems electronic health records and billing platform at its legacy Columbia St.

What is a MRN number?

Medical Record Number. Description. The unique identifier assigned by the provider to reference a single patient.

What does MRN stand for?

Medical Record Number2. Medical Record Number will. appear at the top. 3. Note: If you have discharge instructions or a printout from your doctor's office, you can find your MRN number on them.

Who owns Ascension Medicare?

Centene CorporationFortune 100, multi-national healthcare company Centene Corporation has partnered with the US' largest Catholic and non-profit health system, Ascension, in order to explore a joint venture to establish a leading Medicare Advantage (MA) plan.

What benefits are offered by Ascension complete but are not offered by Original Medicare?

In addition, you may have access to: Low or $0 monthly premiums. Prescription drug coverage (Part D) Extra benefits that are not available through Original Medicare such as vision benefits, dental benefits, hearing benefits, or fitness or gym membership.

Who owns Ascension Healthcare?

United States Conference of Catholic BishopsAscension Health / Parent organizationThe United States Conference of Catholic Bishops is the episcopal conference of the Catholic Church in the United States. Wikipedia

Why are hospitals switching to Epic?

Epic EHR technology continues to lead the pack Hospitals and health systems are adopting the comprehensive EHR system to improve patient experiences, enhance care coordination, and significantly streamline services.

Does ascension use Epic or Cerner?

Ascension Health In 2004, Ascension teamed with Cerner to connect all of its care facilities to one EHR, aiming to improve quality along the care spectrum in its inpatient settings. Since the implementation of Cerner systems, Ascension has had several facilities be awarded for its health IT achievements.

Do most hospitals use Epic?

Is Epic Used in all Hospitals? More than 250 national health care organizations prefer the Epic electronic medical record system. Though most of the top-ranked hospitals are live on Epic, Epic is only used for 54 percent of patient's health records in the US.

Is Medxcel owned by Ascension?

Medxcel Facilities Management (Medxcel FM), a subsidiary of Ascension, understands that facilities serve a higher purpose – providing safety and comfort to patients.

What computer system does Ascension use?

Ascension Seton's Electronic Healthcare Record (EHR) is Cerner which is locally referred to as COMPASS (Care, Opportunity, Mission, Promise, Access, Safety, Standardization).

What software does Ascension use?

The Google tool, called Care Studio, aggregates patient data from separate software systems across inpatient and outpatient facilities, allowing doctors to search the data much like a search engine in a web browser.

Who is Joseph R Impicciche?

Joseph Impicciche is President and Chief Operating Officer for Ascension. In this role, he has oversight of Ascension's healthcare operations and services.

What is MyChart?

MyChart is a secure online portal that allows you to access your electronic medical record and send messages to your doctor directly without going to the clinic or picking up the phone. You can also:

MyChart Access for Pediatric Patients Ages 12 and Up

It’s important for parents and teens to understand patient rights when it comes to accessing information on MyChart.

Where to send comments to Ascension Providence Rochester Hospital?

If you choose, you may put your comments, concerns or grievances in writing and forward to Ascension Providence Rochester Hospital, Patient Relations Department, 1101 West University , Rochester, MI 48307. You may also call the Hospital Operator at 248-652-5000 and request to be connected with the director for a specific location/department, the Chief Nursing Officer or the Patient Relations Department.

How to access my Ascension Michigan health information?

To access your health information via an app of your choosing, myASCENSIONMI improves your overall health care experience by providing convenient, streamlined resources to help you better manage your health. We now offer the ability for you to securely connect some of the health management apps you may use (i.e. fitness trackers, dietary trackers, etc.) to your health record. Contact Ascension Michigan Health Connect 1-866-501-DOCS (3627) select option #3 to begin the process of connecting your information to the app.

How old do you have to be to visit Ascension Providence?

Ascension Providence Rochester Hospital recommends that children under the age of 10 not visit without special arrangements for the safety of the visiting children.

What are the rights of a support person?

You have the right to identify a “support person” to act as emotional support or to make decisions regarding visitors. If Ascension Providence Rochester Hospital refuses to accept the support person as the person to make decisions regarding your visitors, Ascension Providence Rochester Hospital must present the decision in writing in your medical record with the specificity for refusal. Restrictions/limitations must be clinically necessary and reasonable, as made by your healthcare team. Examples include, but are not limited to: Infection control issues Interference of patient care Existing court order restricting contact with the patient Disruptive, threatening or violent behavior of any kind by a visitor General health, an intervention/procedure or the privacy of you or your roommate

Where to file a grievance in Michigan?

You are entitled to exercise your right to file a grievance with the Michigan Department of Community Health, Bureau of Health Systems, P.O. Box 30664. Lansing, MI 48909 ( 800-882-6006) or to the Joint Commission, Office of Quality Monitoring, One Renaissance Blvd., Oakbrook Terrace, Il 60181 ( 800-994-6610) ( www.jointcommission.org ). You may utilize these external organizations if you have previously pursued a grievance through the Ascension Providence Rochester Hospital process and are not satisfied with the resolution.

Who can make decisions regarding visitation for you?

You are also entitled to have your Durable Power of Attorney, Patient Advocate or next of kin make decisions regarding visitation for you. If there is a disagreement between your representative and a support person, Ascension Providence Rochester Hospital will exercise its right to resolve the dispute quickly and in a non-discriminatory manner.

Does Ascension Providence Rochester Hospital require documentation?

Ascension Providence Rochester Hospital does not require documentation unless more than one person asserts that they are your support person. Refusal to accept the support person with respect to visitation rights will be documented in your medical record, along with the specific basis for the refusal.

Where to send comments to Ascension Providence Rochester Hospital?

If you choose, you may put your comments, concerns or grievances in writing and forward to Ascension Providence Rochester Hospital, Patient Relations Department, 1101 West University , Rochester, MI 48307. You may also call the Hospital Operator at 248-652-5000 and request to be connected with the director for a specific location/department, the Chief Nursing Officer or the Patient Relations Department.

How old do you have to be to go to Ascension Providence?

Ascension Providence Rochester Hospital recommends that children under the age of 10 not visit without special arrangements for the safety of the visiting children. However, if you wish to have children visit, please discuss with your nurse.

What are the rights of a support person?

You have the right to identify a “support person” to act as emotional support or to make decisions regarding visitors. If Ascension Providence Rochester Hospital refuses to accept the support person as the person to make decisions regarding your visitors, Ascension Providence Rochester Hospital must present the decision in writing in your medical record with the specificity for refusal. Restrictions/limitations must be clinically necessary and reasonable, as made by your healthcare team. Examples include, but are not limited to: Infection control issues Interference of patient care Existing court order restricting contact with the patient Disruptive, threatening or violent behavior of any kind by a visitor General health, an intervention/procedure or the privacy of you or your roommate

Where to file a grievance in Michigan?

You are entitled to exercise your right to file a grievance with the Michigan Department of Community Health, Bureau of Health Systems, P.O. Box 30664. Lansing, MI 48909 ( 800-882-6006) or to the Joint Commission, Office of Quality Monitoring, One Renaissance Blvd., Oakbrook Terrace, Il 60181 ( 800-994-6610) ( www.jointcommission.org ). You may utilize these external organizations if you have previously pursued a grievance through the Ascension Providence Rochester Hospital process and are not satisfied with the resolution.

Who can make decisions regarding visitation for you?

You are also entitled to have your Durable Power of Attorney, Patient Advocate or next of kin make decisions regarding visitation for you. If there is a disagreement between your representative and a support person, Ascension Providence Rochester Hospital will exercise its right to resolve the dispute quickly and in a non-discriminatory manner.

Does Ascension Providence Rochester Hospital require documentation?

Ascension Providence Rochester Hospital does not require documentation unless more than one person asserts that they are your support person. Refusal to accept the support person with respect to visitation rights will be documented in your medical record, along with the specific basis for the refusal.

Patient portals

Our patient portals are secure, convenient way to manage your personal health care online. Get answers to your medical questions from the comfort of your own home.

Billing, insurance and payment

Providence is committed to providing high quality, compassionate healthcare to all. Learn more about our billing polices and financial assistance programs.

Patients rights

Our staff is dedicated to providing the excellent care Providence is known for. Your well-being is our primary concern, and we want your stay to be as comfortable as possible.

Medicare enrollment

We invite you to attend a seminar to learn about your Medicare health plan options. A licensed independent insurance agent will review Medicare Health plan choices to help you consider which plan best suits your needs.

Community resources

Your safety, health and well-being matter to us. We’re here to help. Many of us are finding that living through a pandemic is challenging. Learn more about Providence's COVID-19 community resources.

Medical records

Request access to medical records from our hospitals and other medical facilities. You can also request to restrict, amend or get an account of the release of their protected health information.

We want to hear from you

Patients, family members, Providence employees and community members are invited to share their experience with Providence. Stories may be featured on our website or social media sites.

Important Updates During COVID-19

Some of our policies and procedures have changed due to the pandemic. Those of particular interest to our patients are listed below.

Your Connection to Michigan Medicine

The MyUofMHealth Patient Portal (link is external) is a secure way to manage your health, offering a 24/7 connection to Michigan Medicine and your important health information. Through the portal you can:

Contact Information

For questions or more information about the MyUofMHealth Patient Portal (link is external) contact our Health Information Management Department:

What is Ascension Providence Hospital?

Ascension Providence Hospital - Novi is a full-service hospital with 24/7 emergency care, a Level II Trauma Center, and a Comprehensive Stroke Center. We deliver advanced surgical care for serious and life-threatening injuries and illnesses. Our care teams listen to quickly understand your health needs and deliver care that's right for you. Ascension Providence Hospital - Novi is a destination for specialty care - including advanced heart and neuroscience care, comprehensive cancer services, orthopedics, women’s health and pediatric care. Our OB-GYN maternity care teams deliver a personalized birthing experience. We provide a wide range of minimally invasive surgical procedures using robotic-assisted technology, imaging and lab tests, and a dedicated inpatient rehabilitation center, all on one campus.

What to do if you have a life threatening medical emergency?

If you are experiencing a life-threatening medical emergency, go to the nearest ER or call 911.

New User

• Create an account by emailing [email protected] request your patient portal email invitation. 1. First name, middle initial, and last name 2. Preferred email address For questions or support, please email us at [email protected]. All emails will be answered within 5-6 business days. If your request is regarding COV...

See more on healthcare.ascension.org

Myascensionmi

Patient Rights and Responsibilities

Complaints Or Suggestions For Improvement