What is the Tol patient portal?
The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.
What is the secure patient portal (spp)?
The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can: TRICARE is in the process of switching from our current patient portal, TOL Patient Portal, to MHS GENESIS.
What if I’m having issues logging into my Patient Portal?
If you’re having issues locating your patient portal, the portal locator will help you find it. If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.
How do I get to my Patient Portal?
To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you.
What to do if you have issues logging into your patient portal?
If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.
What do you do if you are an authorized caregiver?
If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.
Can you use a portal locator on a patient portal?
Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.
What is a secure patient portal?
The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:
What is a TOL portal?
The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.
What is MHS Genesis?
MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.
Can you see your health records in MHS?
As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.
When will I be able to start using the MHS GENESIS Patient Portal?
While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019. At that time, patients may begin using the Patient Portal to message their care teams, see their medical notes, look at their lab and test results, and more. Only medical notes, messages and results from September 7, 2019, or later will appear in the Patient Portal.
What is the MHS Genesis portal?
The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Along with the new electronic health record, the MHS GENESIS Patient Portal launched at Fairchild Air Force Base (AFB) in February 2017 and and later at Naval Hospital Oak Harbor, Naval Hospital Bremerton, and at Madigan Army Medical Center. On September 7, 2019, MHS GENESIS went live at CAL MED and all of its clinics.
How is MHS GENESIS different from CAL MED's current electronic health record systems?
With MHS GENESIS, all patient records will be found in one single records system. In addition, for the first time ever, all military branches will use one electronic health records system so that no matter where patients receive their care, their records will follow them.
When patients move, will their new military treatment facilities be using MHS GENESIS?
The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS. If patients go to a site without MHS GENESIS, their care teams will still be able to view their MHS GENESIS records through the Joint Legacy Viewer software. Patients should stay registered in RelayHealth and Tricare Online so that they can continue to use it if needed when they PCS.
What will I notice about what's new with MHS GENESIS?
With the MHS GENESIS Patient Portal, patients will now be able to directly request appointments and view provider notes. In addition, test and lab results will automatically appear in the Patient Portal.
How often do you need to create a password for MHS?
You will create your MHS GENESIS password. A new password will need to becreated every 180 days.
Where did Meredith work?
Meredith trained at Florida Atlantic University with a focus on Nursing as Caring. While there, she had additional focused hours working with vulnerable populations. Most recently she has been serving patients with an integrative holistic approach including bio-identical hormone. Through her personal life she saw the need for increasing access to affirming medical care (HRT) for trans and gender diverse folx. She found QueerDoc because she is passionate about the mission to bring access to gender affirming care and hormones to as many individuals as possible. She is personally committed to creating a safe and inclusive environment for the community and all those they love and care about.
Is Chloe a transgender person?
Chloe is an asexual trans non-binary femme humanoid focused on helping the LGBTQ fam in any & every way she can. She plans to attend medical school to provide & expand access to medical care where it’s needed the most to the LGBTQ community. In her free-time she’s often meditating, running & jogging around town, writing short stories, tinkering & fixing (sometimes breaking) technology, and raiding the pantry for snacks! (especially bananas, hummus & pretzel sticks)!
Is Crystal a good doctor?
Crystal is a very good HRT doctor. She provides plenty of options for types of estrogen and T blockers instead of just spiro to suit people's wants and needs. She was very friendly when she talked to me and my family and I felt comfortable communicating with her about everything. Highly recommend her if you want treatment that is more personal and flexible to your needs 🙂
Are you queer? Trans? Non-binary?
Looking for a doctor for LGBTQ health needs? Tired of culturally insensitive care and having to explain your care needs to your physician or provider? Here at QueerDoc we have experienced these issues from both sides, as the patient and the provider. That’s why we started QueerDoc in 2018, to change the experience of care for our community and to raise the bar for gender affirming care. At QueerDoc, we believe gender affirming care is not one size fits all. Our QueerDocs, all our physicians and providers, use professional guidelines established by UCSF, WPATH, TransLine, and the Endocrine Society to help guide you through making decisions about your healthcare and your body based on your gender expression goals. QueerDoc provides individualized care to you from the safety of your own home.
Online sessions
Telehealth is a virtual platform incorporated into my Electronic Health Record and Client Portal. Telehealth is a product of SimplePractice.
Things you should know
How many sessions will I need to schedule for a letter of support to begin HRT?
Help is here
Trans Lifeline is a national trans-led 501 (c) (3) organization dedicated to improving the quality of trans lives by responding to the critical needs of our community with direct service, material support, advocacy, and education.
Sessions and Letters
Gender Dysphoria Assessments are $200. Sessions will include the following:
