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randolph afb patient portal

by Nicolette Fadel Published 2 years ago Updated 1 year ago
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Where is the Randolph clinic in Randolph Air Force base?

Contact Us. 221 3rd Street West, Bldg. 1040 Randolph AFB, TX 78150-4801. Get Directions. Randolph Clinic - 359th Medical Group website. 1-210-652-6403. Monday - Friday: 7:30 a.m. - 4:30 p.m. Closed from noon - 4:30p.m. the last Wednesday of every month for mandatory readiness training.

Where can I find the 359th Medical Group in Randolph AFB?

221 3rd Street West, Bldg. 1040Randolph AFB, TX 78150-4801. Get Directions. Randolph Clinic - 359th Medical Group website. 1-210-652-6403. Monday - Friday: 7:30 a.m. - 4:30 p.m. Closed from noon - 4:30p.m. the last Wednesday of every month for mandatory readiness training. The 359th Medical Group.

How do I log in to my Randolph health record?

All of the information in My Randolph Health Record comes from your Randolph Health electronic health record. If you are already registered, click the "Log On" button above. Then simply enter your username and password.

What are the hours of operation for Randolph clinic?

Get Directions Randolph Clinic - 359th Medical Group website 1-210-652-6403 Monday - Friday: 7:30 a.m. - 4:30 p.m. Closed from noon - 4:30p.m. the last Wednesday of every month for mandatory readiness training.

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Why do we track the number of infections developed by patients in the hospital?

We track the number of infections developed by patients in the hospital because of central-line devices. We look at the number of infections compared to the number of expected infections based on the number of patients who had central lines during the time frame being measured. For more information please visit the Center for Disease Control website at https://www.cdc.gov/hai/bsi/clabsi-resources.html.

Is one measure an indication of a facility's quality?

One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.

Patient Advocate Program

The 59th Medical Wing Customer Advocate Creed: "We are dedicated to successfully advocating for what is right, equally for all customers, the 59th Medical Wing, and the Air Force.

Customer Relations Office

Beneficiary Counseling & Assistance Coordinator/Debt Collection Assistance Officer: (210) 292-7848

Patient Satisfaction & Safety Comment Cards

Please fill out a comment card and turn it in to the clinic or unit where you received your care, or you may go online, ice.disa.mil and select the clinic where you were seen.

How to get help for a wounded soldier?

Call 911 or go to the nearest emergency room. Some military treatment facility locations offer emergency room services and others do not, so be sure to be familiar with the clinics and services offered at your location.

What is 359th medical group?

The 359th Medical Group is a premier outpatient clinic that provides comprehensive health services for nearly 25,000 eligible beneficiaries in the San Antonio area.

How to make an appointment with TOL?

To make an appointment, log in to the TOL Secure Web Portal ​ or call 210-916-9900. Read the TOL Appointment Center Brochure for more information. For any care that your primary care manager does not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral.

Does Randolph Clinic have a patient advocate?

Each clinic you visit at the Randolph Clinic has primary and alternate Patient Advocates. They will be able to help resolve your patient care concerns. If during any visit to any of our military treatment facilities, we have not succeeded in meeting your expectations, we will work to address the issue immediately. We strive for excellence in patient care. We value our patients' feedback, as it helps us to identify problems and implement improvements. If you would like to provide feedback, please ask to see the Patient Advocate of the section you are visiting.

Where is Randolph AFB?

Randolph AFB, part of Joint Base San Antonio (JBSA), is located in Schertz, Texas. The base sits approximately 14 miles northeast of Downtown San Antonio. The US Air Force and the US Army both conduct operations from Randolph. Headquarters of the Air Education and Training Command and the Air Force Personnel Center are situated at Randolph.

What are the two major units in the Air Force?

Two major units include the 12th Flying Training Wing, a major flight training unit, and the 502nd Air Base Wing, which is responsible for base support operations.

What is PHI in DOD?

Any protected health information (PHI) in your records may be used and disclosed generally as permitted by the HIPAA Privacy Rule (45 CFR Parts 160 and 164), as implemented within DoD. Permitted uses and disclosures of PHI include, but are not limited to, treatment, payment, and healthcare operations.

Can you use TOL for chest pain?

TOL appointments should not be used for emergent medical needs such as chest pain, difficulty breathing, or other new or worsening conditions where an immediate physical examination is warranted. Your local clinic may be able to provide guidance. If unsure, seek emergency care.

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