How do I log in to my Randolph health record?
All of the information in My Randolph Health Record comes from your Randolph Health electronic health record. If you are already registered, click the "Log On" button above. Then simply enter your username and password.
Why choose John Randolph Medical Center?
John Randolph Medical Center is a community hospital serving Virginia’s Hopewell, Colonial Heights, Petersburg and surrounding communities since 1915. At our hospital, you can access the advanced technology and sophisticated treatments typically found in larger medical centers, alongside high-quality, expert care and a welcoming environment.
What is a patient portal and how do I use it?
The goal of our Patient Portals are to help you better manage your health information so you can stay informed about your health. Here you can easily and securely access up-to-date health information, medication history, upcoming appointments, test results, discharge instructions, and more, whether you’re at home, work, or out of town.
What features are available on the inpatient portal?
Various features are available on the portal at your provider's discretion, including the ability to send messages to your healthcare providers, schedule appointments, and pay bills online. St. Vincent Inpatient Portal for securely accessing you or your child’s personal health record for your hospital visit.
My Randolph
Log in or sign up for My Randolph health record or My Randolph cancer record, and stay on top of your health information.
Request for Medical Records
To request copies of medical records, complete Authorization to Release Personal Health Information form.
2018 Videos
Check out our new videos and radio spots and learn how we are providing Community Connected Care.
What do you get after you return from the hospital?
After you return home from the hospital, you’ll receive a statement of charges and bills from the hospital, your physician and others who provided medical services during your hospital stay.
Does Randolph Health have a payment system?
Randolph Health recently partnered with Patientco - a secure, online health care payment system - to make it easier for you to view, understand, manage and pay your medical bills.
Waiting Areas
Visitor lounges are located on most floors, with special areas for families of patients in surgery, critical care and emergency.
Pastoral Care and Chapel
Spiritual services based on your religious preferences are available at any time upon request or referral. Our nondenominational chapel, located on the first floor of the administrative wing, remains open 24 hours a day.
Special Services
Your comfort is our top priority. You will find many special services to ease your stay or to help friends and loved ones while they are hospitalized, including:
How many beds does John Randolph have?
About John Randolph Medical Center. Founded in 1915, John Randolph Medical Center has grown into a 147-bed facility committed and dedicated to serving the entire Tri-Cities Region.
Who is John Randolph's CEO?
Learn more about John Randolph’s mission and leadership with our CEO, Joe Mazzo, FACHE.
OUTPATIENT PORTAL
Outpatient Portal for securely accessing your personal health record provided by your St. Vincent Medical Group physician office.
INPATIENT PORTAL
St. Vincent Inpatient Portal for securely accessing you or your child’s personal health record for your hospital visit.
How many emails do you receive when you request access to both the Hospital Patient Portal and the Clinic Patient Portal?
If you are requesting access to both the Hospital Patient Portal and the Clinic Patient Portal you will receive two separate emails with instructions for accessing both systems.
How to set up a secure patient portal?
Setting up a secure account starts by speaking with a member of our Patient Registration team and requesting activation of your Patient Portal. After providing an email address you will receive an email containing a link and instructions on how to complete the Patient Portal registration process, including how to set your password. Once your password is set, log out of the portal and your activation will be complete.
How to reset password on a portal?
Within the portal, click on the green Trouble Logging In button and select Forgot Password. You will then receive an email with a link to reset your password.
What is the username for multiple family members?
If you have signed up multiple family members with a single email, the username for additional members will be: last name , first name , year of birth (smithjane1945).
Is it safe to log into a medical portal?
Yes, when you log into one of our portals you enter a secure site that is designed for the transfer of sensitive medical information.
Can you access your medical records electronically?
Your medical records may consist of both electronic and paper records. Only electronic records are available through the Patient Portal. For access to your paper records, please contact our Medical Records Department.
