Patient-Portals.co.uk

royal berkshire nhs foundation trust mycore patient portal

by Cruz Heidenreich Published 2 years ago Updated 1 year ago

What is the RBH portal?

The Royal Berkshire NHS Foundation Trust’s patient portal provide patients with a digital view of their healthcare record held by The Royal Berkshire Hospital. MY RBH Health enables you to view your recent test results, upcoming and past appointments, clinical correspondence, update relevant health and information and to receive communication from clinicians via a secure messaging function.

What do I need to do?

Make sure your e-mail address is securely updated through your RBHFT appointment reminder and rebooking service, Dr. Doctor https://nhs.my/royalberkshire. If you have done this previously either in hospital or through Dr. Doctor, then there is no need to do it again.

What is the purpose of the documents and test results?

The documents and test results you will see have been produced by clinicians and used to communicate with your GP and/or other health professionals. Because of this, they contain necessary medical terminology. If you do not understand some of the terms, we recommend you raise this with the next health professional you see. There is also a useful website that provides information in plain English on what various tests are for, and what the results indicate, which you may find helpful. This can be accessed here: https://labtestsonline.org.uk/

Can you register family members on your behalf at Royal Berkshire Hospital?

Only patients of Royal Berkshire Hospital NHS Trust who receive an invitation to register for the patient portal will be able to do so. It will not be possible for anyone to register family members on their behalf at this time. All patients who register will be required to verify their identity. Therefore, the registration process will need to be completed by the person intending to register. It is important that we take these steps to ensure that the correct person and health record are linked together.

Is a patient portal safe?

The patient portal is built using security systems similar to internet banking. As long as you keep your log-in details secure, the information is safe. Log-out every time you leave the patient portal and store your log-in information securely. As with internet banking, we advise you to use a unique password for your patient portal account in line with best practice security measures.

Can you see your GP records at Royal Berkshire Hospital?

At this stage you can only see information from your medical records at Royal Berkshire Hospital. Your GP record is on a different system and therefore will not show in the patient portal.

Can portals replace written communication?

At this stage the portal will not replace written communication. However, as we develop the patient portal, we will aim to send most communications electronically. We will of course take your preference into account and you will still be able to receive paper copies of correspondence should you wish to.

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