What is a patient portal?
St. Joseph’s/Candler offers patient portals so you can communicate with your physician’s office, review lab results and more 24/7 from the comfort and privacy of your own home or office. Patient portals should not be used to communicate an emergency or urgent issue.
What is the MyChart patient portal?
With the Trinity Health MyChart patient portal, staying connected to your health has never been easier. Our online portal offers you a simple way to manage your health care. MyChart is secure and available 24/7 from your phone, tablet or computer. Error: Please enable JavaScript in your browser before using this site.
How do I contact technical support for the patient portal?
Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within My Portal (Patient Portal); however they are unable to assist with clinical questions.
How do I find my old patient portal?
Call our support line 24/7 at 844-982-4278. Looking for your old patient portal? Access your previous patient portal here. This opens in a new window. Schedule an appointment yourself or request to be contacted. View details about future appointments, including instructions and driving directions, or cancel appointments you no longer need.
What is the phone number for SJPN?
For any assistance with accessing My Care Connection for your SJPN records, including password resets or technical support please call our support center at 1.877.621.8014. Please do not call your primary care physician.
How to contact my care connection?
For My Care Connection, call 1-877-621-8014 to be directed to the appropriate person to assist you.
How to reset my health password?
Click the "Forgot password" link on the sign-in page to reset your password. You will be prompted to answer the security question that you set up when you signed up for your account. If you need further assistance, contact toll-free My Health Customer Support for technical support, including password resets.
Who owns my health records?
My Health Records and My Care Connection are owned and operated by Saint Joseph Health System and Cerner Corporation. They are fully compliant with federal and state laws pertaining to your privacy. Your name and email address will be treated with the same care and privacy given your health records and will never be sold or leased by My Health Records or My Care Connection.
Does Saint Joseph Health System have online medical records?
Saint Joseph Health System offers several online tools that make accessing your medical record and managing your healthcare easier.
Can you access your patient record if your identity is verified?
Once your identity is verified, you'll be able to access your patient record.
What is My Portal (Patient Portal)?
My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal (Patient Portal) account, you will be able to do the following:
Who do I contact for help?
Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within My Portal (Patient Portal); however they are unable to assist with clinical questions.
Who has access to my account?
Some of the information in your My Portal (Patient Portal) account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy. This can also be terminated at any time by calling the technical support center. In the future we hope to add additional functionality that allows you to add additional information related to your health to your My Portal (Patient Portal) account. If you do so, you'll have your information in a secure place that can be accessed anywhere you have Internet access.
What is dignity health?
Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .
What to do if you don't receive an invitation to my portal?
If you do not receive an invitation please contact the Medical Records Department. This web based tool may be in addition to online patient access offered by your doctor’s office.
Can I create an account for a family member who has a Dignity Health doctor?
Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Portal (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age. For a dependent adult, they will need to sign a release, or you will need to provide a copy of the Medical Durable Power of Attorney before an account can be created for the dependent adult.
My Hospital Portal
If you’ve been a patient at St. Joseph Health Regional Hospital, St. Joseph Health College Station (after June 15, 2020), St. Joseph Health Madison Hospital, St. Joseph Health Burleson Hospital or St. Joseph Health Grimes Hospital, click here to access your information.
My Physician Office Visit Portal
If you’ve been a patient at a St. Joseph Health Physician’s office, click here to access your information.
My Cardiac Portal
If you’ve been a patient at Cardiovascular Surgery of Brazos Valley, click here to access your information.
My Cancer Center Portal
If you have been a patient of St. Joseph Cancer Center, click here to access your information.
What is OneCare portal?
My OneCare, powered by FollowMyHealth Patient Portal, is an all-in-one personal health record and patient portal. Manage your health information and communicate with providers in a secure, online environment 24/7. Sign up or log in below
How to contact OneCare support?
Need additional support with your My OneCare account? Call 888.670.9775 to speak with a member of our support team.
