What is free enrollment in St Thomas online?
As a St Thomas patient, you are automatically eligible for free enrollment in St. Thomas Online, our quickest and easiest way to communicate with your provider, check your labs, talk to the nurse, or any other communication with the team that you might like. Your health information at your fingertips!
Why choose St Thomas Medical Group?
The Physicians and Staff of St. Thomas Medical Group are proud to receive the Certificate of Recognition of the Highest Level on Achievement of Recognition for Systematic Use of Patient-Centered, Coordinated Care Management Processes as recognized by the National Commission for Quality Assurance.
Which hospitals are part of Ascension Medical Group Saint Thomas?
For patients of Ascension Saint Thomas Hickman Hospital, Ascension Saint Thomas Midtown Hospital, Ascension Saint Thomas Rutherford Hospital, and Ascension Saint Thomas West Hospital. For patients of Ascension Medical Group Saint Thomas.
Do you offer telehealth at Saint Thomas Medical Group?
DO NOT NEGLECT YOUR HEALTH! WE ARE OPEN AND READY TO SERVE OUR PATIENTS. You Must wear a Face Mask to be seen in our offices. Our Telehealth is easy to use and works with your existing smartphone, tablet or computer. Simply call our offices at Saint Thomas Medical Group to schedule your time.
Where to contact Thomas Health?
You can also contact us at: Thomas Health Medical Records. 4605 MacCorkle Avenue, SW | South Charleston, WV 25309. 304-414-2193 | [email protected].
How to log into Portal?
To log into the Portal, click the bar at the top of this page. Then, simply enter your user name and password.
Can you give your family access to your portal?
Yes, you can give family members, such as parents or healthcare pro xies, access to your Portal. This needs to be done within your healthcare facility and requires consent from you and your family member (s).
Can you copy and paste your password on the Portal?
Yes. Portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your Portal. Also, a timeout feature protects your information if you leave the Portal page open.
Why do primary care physicians conduct wellness visits?
Primary care physicians are committed to ensuring patients get the very best of care and don’t miss any critical visits during this time of social distancing. Many practices have arranged to conduct a wellness visit virtually to limit the potential for exposure and would like to connect with patients in the comfort and safety of their homes. Below is a list of items that could be addressed as part of a virtual visit.
How to communicate with a doctor?
Communicate with your doctor or nurse by phone or even email.
What to do if you think you're sick?
If you think you are sick, call the office first, and follow their guidance.
What to do if you have issues logging into your patient portal?
If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.
Can you use a portal locator on a patient portal?
Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.
