What is Vail Health’s new online patient appointment portal?
“Our goal in creating this new online patient appointment portal is to allow patients more efficient methods of booking an appointment, while also allowing our staff the ability to focus more on patient care and experience,” said Shaneis Kehoe, Director of Acute Care and Population Health Management at Vail Health.
How do I contact Vail Health customer service?
Contact our customer service at 833-270-4530 or email us at [email protected] to answer any questions you may have. Online : Pay your bill online by using Visa, MasterCard, Discover, American Express or Diners Club.
Why choose Vail Health?
With a focus on providing access to higher quality, more affordable care, Vail Health is a nonprofit community health care system offering one of the world’s most advanced mountain hospitals.
How do I contact 24/7 technical support with my Patient Portal?
For 24/7 technical support with your patient portal account call (877) 621-8014. My invitation to the portal expired. How do I request another invitation? Contact Medical Records at (970) 569-7403 to request another invitation.
How to contact VAIL Health?
For help with financial assistance, please contact one of our counselors at 970-477-3116.
Where to mail VAIL health bill?
Fax: (970) 470-6440. Email: [email protected]. Online: Pay Your Bill Online. Mail: Bills can be mailed to: PO Box 1150, Vail , CO 81658. Please be aware that each time you receive care with Vail Health, or your doctor sends a lab or pathology specimen to the hospital, a new account will be opened.
How long does it take for insurance to pay for Vail Health?
If your insurance company does not pay within 45 days of billing, please contact them to resolve the delay. Secondary insurance is billed after the primary insurance pays. If you were unable to provide complete billing information at the time of your visit, please phone the information to our Customer Service Center within 48 hours. For more information, please call (833) 270-4530.
What is the VAIL health insurance number?
If you are unable to pay your bill in full, please call (833) 270-4530 set up a payment plan. Bills are expected to be paid within 12 months.
Does Vail Health offer financial assistance?
Vail Health offers financial assistance to eligible patients who meet our income requirements. Learn more about our financial assistance options.
Does Vail Health offer a discount?
Vail Health automatically provides a discount on billed charges for our patients who do not have insurance. This discount will be reflected on the patient’s statement. Contact our customer service at 833-270-4530 or email us at [email protected] to answer any questions you may have.
Does Vail Health have paperless statements?
Vail Health now offers patients the option to go paperless and receive e-mail notifications regarding their statements.
What is Stormont Vail Health?
Stormont Vail Health has launched a new feature on MyChart, My Care Notes, which gives you quick access to notes taken by your health care professional during your visits and appointments. We believe in transparency and building trust so you can engage in your healthcare decisions and have the information you need to take control of your health.
How to let us know you are coming?
Let us know you are coming by clicking “I’m on my way”. This will let our team members know that you are headed in our direction and will reserve your place in line to be seen by the next available provider. *This does not skip the waiting line. If there is an influx of patients with high severity emergency conditions, your projected treatment time may be delayed.
How to change my care notes?
To request a change to your care notes, follow these instructions. Select “Messages” then click on “Ask a Question”. Select “Customer Service Question”. Fill in the Subject line with “My Care Notes”. Select “Document Correction” from the drop-down menu under Regarding.
What is the new feature on MyChart?
Stormont Vail Health has launched a new feature on MyChart, Find Care Now , which is an application that works like a call ahead seating for our Cotton O’Neil Express Care Locations.
