How do I contact Houston eye associates?
If you have questions about the patient portal, call 713-668-6828 extension 2912. If you have questions about the surgery center's patient portal, call 832-553-7166. Houston Eye Associates complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Why choose Houston Methodist eye associates?
The specialists at Houston Methodist Eye Associates, a member of the Blanton Eye Institute, provide the highest quality of care for our patients while treating the full spectrum of eye disorders.
What is the Houston eye Associates Foundation?
The Houston Eye Associates Foundation is a non-profit foundation created by HEA to provide medical eye care services to those less fortunate by providing financial assistance for medical treatment and surgery of the eye.
Why choose Houston eye Associates for cataract surgery?
He is very knowledgeable and took time to explain everything regarding cataract surgery. Everyone at Houston Eye Associates were very pleasant and helpful. " "We thought that Dr. Harris was eager to solve My husband's eye problem. She wants him to see another specialist, but we are still waiting for this new contact."
Houston's Premier Eye Doctors
Houston Eye Associates is a team of board-certified ophthalmologists and board-licensed optometrists with advanced fellowship and specialty training in the fields of ophthalmology and optometry. With 21 locations across Greater Houston, there is a location near you.
4.75 Avg from 18,884 Reviews
"I was so impressed that Dr Jong patiently answered and addressed all of my questions and concerns. The staff were really courteous and professional. And last but very important a staff member sanitized each and every room once a patient exited."
CareCredit healthcare credit card for better vision
We offer limited financing for certain procedures through Care Credit.
Your healthcare credit card
CareCredit is the credit card exclusively designed for healthcare services. CareCredit offers special financing on purchase of $200 or more* for healthcare procedures not commonly covered by insurance, including LASIK and Premium-IOLs. Why put off improving your vision tomorrow, when you can see clearer today?
Do Not Postpone Necessary Care
Some patients have been delaying care for decreased vision, or other eye issues. Do NOT postpone care that is necessary or it may lead to complications that may require surgical intervention or lead to loss of vision. Do NOT postpone necessary preventive care such as diabetes screening or glaucoma follow up exams.
Is It Safe to Go to Your Doctor?
If you are hesitant, call us to talk with our staff about our clinics and the precautions we put in place to keep patients safe. HEA providers implemented preventative measures to care for you safely.
Consider Telehealth or Virtual Visits
HEA patients may receive certain care by “telehealth” – audio or audio/visual care via your phone or computer. This reduces the risk of transmission of the virus. If you still feel uncomfortable visiting our facilities, call us to discuss if telehealth is a good option for you.
What to Expect When You Visit an HEA Facility?
Wear a face covering. A facemask helps limit your risk of getting or spreading disease. Everyone over the age of three should also wear a face covering (facemask).
Should you get tested for Covid-19 before seeking care?
You are not required to get tested before coming for your appointment or surgery. In some cases, such as before certain surgeries, it may be necessary to be tested for Covid-19 and self-isolate prior to your surgery date to reduce the risk that you may have Covid-19. Your physician will let you know this is necessary.
Vulnerable Populations: When Possible, Stay Home
As much as possible, stay home, avoid crowds, and self-isolate. If you are at high risk for complications of Covid-19, it is especially important to stay away from others who may spread it to you. When out in public, wear a face covering, be sure to practice social distancing by staying 6 feet away from others and use hand sanitizer.
What is Telehealth?
With an online eye exam, you can use insurance or selfpay to see a doctor on your phone, tablet or computer. Acute red eye, dry eyes (including digital eye strain), allergic conjunctivitis, blepharitis, styes, subconjunctivitis hemorrhages and other issues are examples of things we can potentially assess via telehealth.
Is a Telehealth Appointment Right for Me?
During this time of uncertainty, social distancing is the most effective way to stay healthy. However, keeping up with your healthcare and medical visits is still important.
Your Eye Exam From the Comfort of Your Own Home
Meet with your eye doctor electronically, from your home or anywhere! If you have an internet connection and video capability from your phone, tablet or computer, you are ready to schedule a telemedicine appointment. If you don't have internet or video capability, a virtual visit over the telephone may still be an option for you.
Why create my portal account directly from the practice’s website?
Creating an account independently from receiving a token in email from us means we may need to further confirm your identity after you have created your patient portal account and before you can view your medical record . You may need to contact us if you do not see your medical information after creating a portal account. When you create your portal account from an email we send you, your medical record is automatically tied to the new portal account you create.
What to do if your medical record is not linked to your portal?
This will happen if your medical record has not been linked to your portal account. You will need to call us or send a secure message asking us to link your account. To send a secure message, log into the portal and create a new message asking us to link your account.
Why do I need to create a portal account?
We take great care to ensure your health information is kept private and secure. By having an account, you have 24/7 access to your patient portal! You are able to view your chart, send messages to your HEA doctors and access other features the clinic has to offer. The login approach is a secure way to see your private information.
Houston Eye Associates Doubled Down on Sophrona Patient Portal
Although this is a difficult question for any practice, Sophrona’s technology thrives when faced with these challenges. As a result, the Houston Eye Associates doubled down on Sophrona Patient Portal.
Seamless integration is a win for the practice, providers and patients
As one of the largest ophthalmology practices in the country, Houston Eye Associates patients were spared from any changes to their online experience. Doctors and clinical staff efficiently moved to a new EHR technology on the backend while patients continued to login and use their portal with an uninterrupted user experience.
After the Transition
Sophrona remains a dedicated partner to Houston Eye Associates. While the transition period varies for every practice making changes, Sophrona’s team is well versed in successful conversions.
