Do you have a patient portal?
Yes we have a patient portal. You can schedule appointments, access lab results, request refills, view medical records, and send messages directly to your provider. You can learn more here. Jen Wright is the Administrative Director of the Community COVID-19 Testing and Vaccination Team.
What is a patient portal in healthcare?
With a patient portal, you can:
- Make appointments (non-urgent)
- Request referrals
- Refill prescriptions
- Check benefits
- Update insurance or contact information
- Make payments to your provider's office
- Complete forms
- Ask questions through secure e-mail
What is a patient portal link?
PatientLink is CAMC’s patient portal. A patient portal allows you to electronically access your health records and other information about your care. Once you are enrolled in PatientLink, you can use it from your computer, tablet or phone. PatientLink is convenient, free and secure.
What is the patient portal?
With the patient portal you will be able to:
- Send and receive non-urgent messages and information from your doctor's office, including test results and educational material
- Easily notify the practice of changes to your personal information, including phone number, address, and insurance changes
- Request a refill for a medication prescribed by a provider at the practice
The Health Records Online patient portal is your personal view into the electronic medical record that your healthcare providers use to manage and document your care
Click one of the below links to access Health Records Online. If you are new to Health Records Online, please use the "New User" link. When enrolling as a new user you will be required to enter the Medical Record Number (MRN) provided to you during your last office visit.
Access to Your Health Records
Access your medical records and test results online. Records available can include:
Secure Messaging
Want to follow up on your last visit? Our secure messaging system gives you the opportunity to contact your healthcare providers, ask them questions and clarify any unclear instructions. All communication is kept confidential to ensure your personal information is safe and secure.
Appointments
Request appointments or follow-up visits and view upcoming appointments.
Users of the Patient Portal prior to July 12, 2021
With the arrival of Health Records Online, we will begin the process of sunsetting the previous patient portal system. Patients can continue to access existing health records already loaded into the previous patient portal environment, but other functions will be disabled.
Access to Your Health Records
Access your medical records and test results online. Records available can include:
Secure Messaging
Want to follow up on your last visit? Our secure messaging system gives you the opportunity to contact your healthcare providers, ask them questions and clarify any unclear instructions. All communication is kept confidential to ensure your personal information is safe and secure.
Appointments
Request appointments or follow-up visits and view upcoming appointments.
Two Ways to Create Your MyHealthHome Account
Enrollment Invitation – Commonwealth Health will send an email to the email address you provided upon registration to the hospital. Follow the instructions in that message to create your account.
Connect to your MyHealthHome Account
If you have already signed up for MyHealthHome, click here to login to your account.
Note to previous Portal Users
Previous Portal Users will need to create an account with MyHealthHome in order to continue accessing their personal health information. Information contained in the previous patient portal can still be accessed by contacting your local hospital. Click here for information on how to do that.
Customer Support
Call (800) 669-4096 if you have difficulty registering or using this service.
What is the phone number for Patient Portal?
We’re happy to help you with Patient Portal issues and answer any questions you may have. Call the toll-free support line at 1-855-624-2844, Option 2. This number is available Monday through Friday from 8 a.m. to 5 p.m. Eastern Time.
How to grant access to MyHealthHome?
To grant a caregiver, guardian or trusted family member/friend access to your MyHealthHome account, the requestor will first need to create their own MyHealthHome account. Once they have created their own account, they can request access to your account. You then will receive notice of the request along with an auto-generated PIN code to share with the requesting individual. Once the requesting individual has entered the PIN code, the accounts will be linked and the requestor will be granted access to view your health information.
What is the Patient Portal?
The Patient Portal is an online tool for patients admitted to HealthAlliance Hospital at the Broadway Campus, Mary's Avenue Campus and Margaretville Hospital, offering secure access to:
Is MyLinks a patient portal?
Your MyLinks account is not a patient portal account. It simply gathers your info from all the portals you’ve signed up for together in one place, at MyLinks.com. Without MyLinks, your health records would remain scattered among multiple patient portals.