How do I contact the NHS Tayside helpdesk?
If you are having any access problems you should contact the NHS Tayside Helpdesk on 01382 424444 or extension 70444 when calling from an NHS Tayside site.
Is there a link between NHS Tayside and NHS Forth Valley?
The attached guide provides further information on this. Following integration with NHS Greater Glasgow and Clyde, the process will continue with NHS Forth Valley, Golden Jubilee, Lanarkshire, Ayrshire & Arran, and Dumfries & Galloway. We are also actively pursuing a link to NHS Tayside Portal.
What do I do if I’m having issues with my Patient Portal?
If you’re having issues locating your patient portal, the portal locator will help you find it. If you’re having issues logging into your patient portal, please contact your medical provider’s office for support. How do I get technical support? You will need to contact your medical provider’s office for any technical issues.
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How to update StaffNet directory?
To update your directory details, open StaffNet and login, click on Directories along top tool bar, click login in the middle screen, and click Change Details.
What is a LDAP account?
An LDAP account is for directory entry and to enable access to further systems (dependant on application). The LDAP Account is more commonly referred to as your Staffnet username and password. You can use this to access a number of IT Applications, dependant on your role within the organistation.
What to do if you have issues logging into your patient portal?
If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.
What do you do if you are an authorized caregiver?
If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.
Can you use a portal locator on a patient portal?
Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.
